Today, managers are more likely to be promoted to their roles by experience than achieve them through training. On the one hand, this is great: managers definitely benefit from real-world experience. On the other, it inevitably means that they lack vital skills needed to be truly excellent managers. Great managers can make a real difference to an organisation’s success – not just in terms of productivity, but also culture, communications and empowerment.
When shift happens
Managers struggle most when the world around them changes and their skills become less relevant. They’re not equipped to cope with change: it doesn’t mean they’ll fail, but succeeding will take longer – and be a tougher, more mistake-filled journey. Our learning programmes most often help companies with a specific period of change, but they also provide managers with the skills needed to cope with change in almost any form. This makes them more able to not only manage themselves, but also direct their teams – and in doing so, make a real change to the success of the business.
Inside every manager, an even better one is waiting to be developed
We work with managers as the individuals that they are – bringing out what’s best in them, developing their strengths, addressing any weaknesses, filling gaps in their knowledge and helping them to be the ‘best version of themselves’. We provide them with essential management skills that simply can’t be learned by experience alone. We don’t overload them with generic learning topics, we coach them in a way that’s 100% relevant to them.
Module outline
Understanding yourself is the first step to becoming a great manager. Our development programme begins by helping managers gain insights into their leadership and management qualities and potential. Using this self-knowledge, they go on to discover ways to engage, motivate and empower their team, and learn the critical importance of leading by example, ‘walking the talk’ to build trust. As communication is at the heart of great management, they also learn to use a range of leadership styles and tools, to become more flexible, influential, confident and successful managers.
Gain insights into your default leadership style and how it impacts others’ experience of you, both positively and negatively. Learn to adopt a more flexible approach in a wide range of situations to achieve better results.
Develop a range of practical skills to communicate influentially with increased confidence and assertion, and build trust with your team.
Improve your ability to read others’ emotions and manage your own, to develop better working relationships and create a more motivated, empowered team.
We can also cover a range of other topics, including:
- Building credibility and confidence as a manager
- Maximising personal impact
- Presentation skills
- Influencing stakeholders
- Power of networking
- Managing stress and pressure
- Personal effectiveness