Developing the business

Developing the business

he third stage of our methodology is to direct learning towards developing the organisation – whether that’s managing unexpected change, or building a more successful business.

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We’re called Skills Shift for a reason: we were founded on the belief that when change comes to businesses, the only way to deal with it is for people to change too. Companies typically engage with us because they’ve experienced, are experiencing or expect to experience significant change: the way they work may be outdated and their competitors are overtaking them. The answer is not to ‘work harder’.

Aligning management training to address change

We believe that learning always delivers the greatest benefit when it is directed towards meaningful business goals. We work with organisations to understand the desired outcomes for the organisation – where the business needs to go, the challenges the business needs to overcome, the competitors or market changes who are threatening its success. We work with organisations to help them understand the skills they’re missing, or which need improving, at a management level – the tier of the organisation which can have (by far) the greatest impact on change or business success. Then, we build our learning programmes to directly help managers to make that change happen.

Benefit from our experience

When businesses need to change, little should be left to chance. Our learning consultants have all held senior management roles – they’re not ‘career trainers’ with little experience outside of the classroom. They’ve built businesses, changed businesses and created success – they understand what you need to do and have transitioned to a career where their experience can help make your change happen.


Module outline

Change is a constant in today’s workplace. As priorities shift, managers not only need to be skilled at juggling workloads, they also need to be able to innovate to overcome barriers to change – the biggest of which may be their people. This final module helps managers understand the bigger picture, and why change is important for an organisation. They will gain new insights into the process of change from an emotional perspective, how best to engage people with it and manage their resistance. A selection of thinking, planning and communication tools will help managers identify and implement practical, innovative solutions, so their real, live change projects can succeed.

Gain invaluable insights into where you spend the majority of your working time, discover what you could do differently to become more effective – and exactly how to do it to move those important projects forward.

Understand the thinking processes that drive good (and bad) decisions. Learn when to use delegation in decision-making, and work with a variety of tools to analyse and check the quality of your decisions before they’re implemented. And always have a contingency plan!

As a manager, when your team has a problem to solve, it’s highly valuable to the business if they’re able to do it in a new and creative way. Learn to unlock the potential for innovation in your team, using proven lateral-thinking tools to nurture your team’s creativity, overcome mental blocks and continuously develop the business.

Understand the organisational drivers for change and explore why change creates such resistance and difficult behaviour. Develop a pragmatic plan of action working with a range of planning tools. Positively manage your personal response to change, then lead your team through the change process using communication as a catalyst.

We can also cover a range of other topics, including:

  • Time management
  • Creative business thinking
  • Commercial awareness
  • Managing projects (when you’re not a project manager)
  • Supplier management
  • Working with outsourcers