To be successful, matrix organisations require managers to develop a specialist set of personal qualities and skills to navigate a complex, constantly evolving environment.
Today's working environment is 100% VUCA: volatile, uncertain, complex and ambiguous. We need critical thinking skills more than ever.
How to help managers develop themselves, rather than just rely on formal training
Intelligent professional networking can be of so much benefit, to the quality of our work, our career and reputations as managers
Monkeys are: issues, problems, tasks, queries, decisions to be made or advice needed. When you encourage employees to handle their own monkeys, they acquire new skills, initiative and ownership and you liberate time to do your own job.
If you do just one thing today to develop yourself as a manager, make it becoming aware of your thoughts
You need more than ‘guts’ to tackle difficult conversations, you need tools. Tool #3 is Questioning.
You need more than ‘guts’ to tackle difficult conversations, you need tools. Tool #2 is Active Listening.