How to help managers develop themselves, rather than just rely on formal training
Intelligent professional networking can be of so much benefit, to the quality of our work, our career and reputations as managers
Monkeys are: issues, problems, tasks, queries, decisions to be made or advice needed. When you encourage employees to handle their own monkeys, they acquire new skills, initiative and ownership and you liberate time to do your own job.
If you do just one thing today to develop yourself as a manager, make it becoming aware of your thoughts
You need more than ‘guts’ to tackle difficult conversations, you need tools. Tool #3 is Questioning.
You need more than ‘guts’ to tackle difficult conversations, you need tools. Tool #2 is Active Listening.
You need more than ‘guts’ to tackle difficult conversations at work, you need tools. Tool #1 is understanding the personality you're dealing with.
If there’s one thing that’s harder to manage than people, it’s time. Finding a process to capitalise on every moment, while working out what to do first, takes discipline – and focus, to eliminate the time bandits.