Preparing managers for tough times ahead
For our second 'Five Minutes with.....' feature, we sat down with Richard to get his angle on management development.
This week we grabbed 5 minutes with Mandy one of our expert learning consultants, to pick her brains on management development.
You need more than ‘guts’ to tackle difficult conversations, you need tools. Tool #3 is Questioning.
You need more than ‘guts’ to tackle difficult conversations, you need tools. Tool #2 is Active Listening.
You need more than ‘guts’ to tackle difficult conversations at work, you need tools. Tool #1 is understanding the personality you're dealing with.
Coaching conversations work better when they’re based around a proven structure. We look at a couple of tools which make them far more effective.
Web 2.0 delivered much – but it didn’t automatically come with People 2.0. As Paul Trevithick said, “We often get the technology right but the sociology wrong”. Great managers understand how technology helps and hinders their remote-team relationships – and act accordingly