Privacy policy

Our privacy policy exists so that you may feel confident about the privacy and security of your personal information.

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Use of personal information

We only ever use your personal data for the purpose for which you provided it.

We only share select data with external parties where it is necessary for us to do so in order to  provide our services (e.g. providing names for course registrations), or if we are required to do so by law. Otherwise we'll always ask for your consent.

You can always get in touch to ask us what personal data we hold and to correct and update your data if anything changes.

Where you do not register for our services, personal information about you will not be collected by us.

E-mail address

We respect the privacy of personal email accounts and we store your email addresses just as securely as other personal information.

We will not send you unwanted email messages or junk mail and your details will never be passed to any organisation for marketing purposes.

However, we may use email in response to enquiries you make about our services or service issues.

Disclosure of information

We take all reasonable care to prevent any unauthorised access to your personal data.

We sometimes use other companies to provide some of our services, or to provide services to us. To enable them to do this, we may need to let them process your personal information. Our staff and those working for our agents or contractors have a contractual responsibility to keep your information confidential and are only allowed to use it to offer services on our behalf.

Right of access to your information

If you want to know exactly what personal information Skills Shift holds on you, you can obtain it. If it transpires that the information held is inaccurate, we will make the necessary amendments and confirm to you that these have been made.


As a result of improvements we make to our services, amendments to laws or regulation or developments in the technology or processes we use, we may change the information we hold about you and/or the way in which or the purposes for which we process such information. Where we require your consent to such change we will notify you of the change. However, unless you inform us otherwise, we will deem your continued use of our services to which the change relates to constitute your consent to the relevant change.

How you can help

We wish our services to meet your expectations on all occasions. To do so we need the information we hold about you to be accurate and up to date. Please help us by informing us promptly of any changes to your personal circumstances.

If you have any further questions about our privacy policy, just email